Resolved
The upstream provider is currently operating normally. We are no longer observing elevated errors or latency across our services.
Posted Nov 18, 2025 - 17:47 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 18, 2025 - 17:29 UTC
Update
Latency is improving and number of errors continues to drop. We're waiting for the final confirmation from our upstream provider that the issue was definitely resolved.
Posted Nov 18, 2025 - 16:53 UTC
Update
We're seeing an improvement in the availability of all our services. We are continuing to monitor for any further issues.
Posted Nov 18, 2025 - 15:44 UTC
Monitoring
A fix has been implemented, but we're still seeing some of our services being intermittently unavailable. We are continuing to monitor for errors to ensure all services are back to normal.
Posted Nov 18, 2025 - 14:48 UTC
Update
The provider is continuing to work on a fix for this issue.
Posted Nov 18, 2025 - 14:26 UTC
Identified
The provider has identified the issue and a fix is being implemented.
Posted Nov 18, 2025 - 13:14 UTC
Update
We are seeing services recover, but customers may continue to observe higher-than-normal error rates as the provider continues remediation efforts.
Posted Nov 18, 2025 - 12:27 UTC
Update
We are continuing to monitor this issue.
Posted Nov 18, 2025 - 12:22 UTC
Investigating
Our services availability has been affected by an upstream provider issue. The provider has acknowledged a widespread issue and is actively investigating it. We're monitoring the situation closely and will provide updates as we learn more.
Posted Nov 18, 2025 - 11:30 UTC
This incident affected: Maker Pages CDN (Melbourne (MEL), Tokyo (HND), Singapore (SIN), Osaka (ITM), Hong Kong (HKG), Brisbane (BNE), Dubai (FJR), Auckland (AKL), San Jose (SJC), New York (JFK), Rio de Janeiro (GIG), Seattle (SEA), Denver (DEN), Stats, Santiago (SCL), Sāo Paulo (GRU), Chicago (ORD), Chicago (MDW), Boston (BOS), Miami (MIA), Los Angeles (LAX), Toronto (YYZ), Dallas (DFW), Houston (IAH), Johannesburg (JNB), Ashburn (IAD), Columbus (CMH), Ashburn (DCA), Cape Town (CPT), Palo Alto (PAO), Newark (EWR), Montreal (YUL), Stockholm (BMA), Atlanta (PDK), Minneapolis (MSP), Los Angeles (BUR), Mumbai (BOM), Vancouver (YVR), Madrid (MAD), Frankfurt (FRA), London (LHR), Frankfurt (HHN), Chennai (MAA), Paris (CDG), London (LCY), Wellington (WLG), Amsterdam (AMS), Tokyo (NRT), Perth (PER), Sydney (SYD), Atlanta (ATL)), Maker Pages (Editor), Maker Nav (Realtime Product Syncing), and Maker AI.